Mix and Match

Refund policy

7 Day Return Policy

  • Aap order deliver hone ke 7 day  return request submit kar sakte hain.

  • Product ka unused (istemal na hua), unopened aur original packaging mein hona zaroori hai. Used ya khule hue beauty products return nahi hotay. 

Unboxing Video (Sab Se Zaroori Shart) 📹

  • Parcel milne par, usko kholne se pehle (unboxing video) record karna lazmi hai. 

     

  • Video bina kisi cut/pause ke continuous honi chahiye.

     

  • Iss video mein parcel ki seal/packaging, aur agar koi product broken ya galat nikla hai to wo saaf nazar aana chahiye. 

     

  • Bina unboxing video ke return request accept nahi ki jaati

  • Refund Mode

  • Return approve hone par refund aap ke original payment method par bhej diya jata hai.

Process (Return Kaise Karein?):

  1. Order milte hi unboxing video banayein.

  2. 7 din ke andar unki website par Return & Exchange form bharein. 

     

  3. Form mein Order ID aur unboxing video upload karein (images accept nahi hotin). 

     

  4. Aap unke official WhatsApp support se bhi rabta karke guide le sakte hain.